Privacy Policy

Effective Date: 09/15/2025

Hello Mẹ (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information you share with us when you visit our website hello-me.co, dine at our restaurant, or use our services.

Information We Collect

• We may collect the following types of information when you interact with us:
• Personal Information: Name, email address, phone number, billing details, and reservation or catering requests submitted through our website.
• Order Information: Details related to online orders, catering requests, or reservations.
• Technical Information: Non-personal data such as browser type, device, IP address, and cookies used to improve website functionality.

How We Use Your Information

We use the information we collect to:

• Process online orders, catering requests, and reservations.
• Communicate with you about promotions, events, or updates (only if you opt in).
• Improve our website, services, and customer experience.
• Comply with legal or regulatory requirements.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share data only with trusted third-party service providers (such as payment processors or delivery platforms) to complete your order or booking. These providers are required to protect your information and use it only for the services requested.

Cookies and Tracking

Our website may use cookies or similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly without them.

Data Security

We take reasonable precautions to protect your information from loss, misuse, unauthorized access, or disclosure. While no method of transmission over the internet is 100% secure, we strive to use industry-standard safeguards.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your information.
• Opt out of marketing emails at any time.

Third-Party Links

Our website may contain links to third-party sites (such as delivery platforms or social media). We are not responsible for the privacy practices of those websites and encourage you to review their policies.

Children’s Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Hello Mẹ Vietnamese Restaurant
138 Village View Drive, Unit 103
Mooresville, NC 28117
📧 info@hello-me.co

📞 (704) 765-5201